Welcome to melnovikp.com Services! These terms apply to your use of the melnovikp.com platform in Australia, including the purchase of products and related services. Please read them carefully.
1. Product Description
melnovikp.com operates tool products in Australia, including:
1. Fastening Tools: Screwdrivers, claw hammers, needle nose pliers
All products are rigorously tested for quality, and placing an order signifies your acceptance of the product-related descriptions.
2. Orders and Shipping
After confirming payment, we will ship the product within 3-5 business days.
Under normal circumstances, you should receive the product within 7-10 business days after shipment. Delivery times may be slightly extended for remote areas.
You must provide accurate shipping information. Any issues with delivery caused by incorrect information will be your responsibility.
3. Customer Service
Customer Service Email: service@mail.melnovikp.com
Working Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)
Customer service will handle product inquiries, order tracking, after-sales feedback, etc. Messages sent outside of working hours will be replied to during the next working day.
4. User Obligations
You must provide truthful and accurate personal information for order processing and delivery.
You must not engage in any illegal or unauthorized activities on the platform and must comply with Australian laws and regulations.
5. Other Provisions
The final interpretation of these terms belongs to melnovikp.com.
We may modify these terms based on service optimization. Continued use of the platform after the modifications are published will be considered as your acceptance.
Thank you for using melnovikp.com, and we look forward to providing you with great service!
Online Customer Service
Email
WhatsApp
For product issues, ordering issues, returns or exchanges, please send an email to our VIP Email